Every watch purchased passes through the discerning hands of our in-house watchmakers, ensuring you receive a timepiece that is truly Swiss.

With every watch purchase, a digital certificate is auto-generated and available for your review in your personal space, incorporating all watch details.

The certificate acts as a testament to both your watch's authenticity and your rightful ownership. We utilize the Interplanetary File System (IPFS), a decentralized and secure network, for its preservation.

Our commitment to you extends to the safe, insured delivery of your new timepiece, typically shipping the next business day after we receive payment. Expect 2-5 business days for delivery within Europe and 2-8 business days elsewhere. Additional delivery options, including direct courier service or team-delivered shipping, are available at your expense. Please contact us for more details and a quote.

We believe in our products and your right to change your mind. Enjoy a no-fuss, 14-day return policy. Contact us for collection arrangements, and we'll compensate with store credit reflecting your purchase and shipping fees, excluding return costs.

Every watch we offer comes with a 14-day warranty as standard. This assurance is expanded to a two-year warranty with full servicing. Please see the individual product descriptions for the explicit terms of our warranty.

We believe that your watch should grow with you on your life's journey. That's why we offer you the opportunity to trade in your watch purchased from Zurichberg at any time. This allows you to easily upgrade to a new timepiece that matches your evolving style.